Casiny Cookie Policy and Browser Storage
This Cookie Policy explains how Neptune Projects S.R.L., operating Casiny official site, uses cookies and similar browser storage technologies on its website. The policy describes what cookies are, how they are used, what categories apply, and what controls are available to you as a user. Reading this document alongside the Casiny Privacy Policy will give you a complete understanding of how your personal data and browsing data are handled.
This policy applies to all visitors and registered players who access the Casiny website, regardless of the device or browser used. It covers all pages, services and features available through the site, including account registration, the game lobby, payment processing and customer support interactions.
Interpretation and Definitions
This section sets out the meanings of key terms used throughout this policy. Consistent definitions ensure clarity and help you understand your rights and obligations when using the website.
Company and Website
The company refers to Neptune Projects S.R.L., the operator of Casiny, registered under company number 3-102-900308 and licensed by the Tobique Gaming Commission under licence number 0000020. The website refers to all pages and services accessible through the Casiny domain, including the game lobby, cashier, account portal and support channels.
Cookies and Users
Cookies are small data files placed on your device by the website when you visit or interact with it. The term user refers to any individual who accesses the website, whether as a visitor or a registered account holder. Personal data means any information that identifies or can be used to identify a user, including data collected through cookies and browser storage.
What Cookies Are
Cookies are a standard browser technology used by virtually every website. Understanding how they function helps you make informed decisions about your privacy settings and browser configuration.
How Cookies Function
When you visit the Casiny website, the server sends a small text file to your browser, which stores it on your device. On your next visit, the browser sends that file back to the server. This process allows the site to recognise your device, maintain your session and remember preferences without requiring you to re-enter information every time.
Cookies do not contain executable code and cannot install software. The data collected through cookies may include your IP address, device type, operating system, browser version, session identifiers, language preferences and interaction data such as pages visited and time spent on specific areas of the site.
Connection to Personal Data
Some cookie data, particularly when combined with your account information or IP address, may constitute personal data under applicable privacy regulations. Where this applies, the processing of that data is subject to the terms of the Casiny Privacy Policy and relevant data protection obligations. Cookie data collected before account registration is generally treated as non-personal unless linked to an identifiable user.
Types of Cookies Used
Cookies differ primarily in how long they remain on your device. The two main types used on this website are session cookies and persistent cookies, each serving a different technical purpose.
Session Cookies
Session cookies are temporary and are deleted automatically when you close your browser. They are used to maintain your active login state, preserve your in-game session and ensure that actions taken during a single visit, such as adding funds or initiating a withdrawal, are processed correctly. Without session cookies, the site cannot maintain a continuous authenticated connection.
Persistent Cookies
Persistent cookies remain on your device for a defined period, even after you close the browser. This duration is set by the cookie itself and may range from a few days to several months, depending on the purpose. Persistent cookies are used to remember your preferences, language selection and certain account settings across visits. They may also be used for analytics and performance measurement.
Cookie Categories
The Casiny website uses cookies across distinct functional categories. Each category serves a specific role, and the necessity of each varies depending on whether it is required for core site operation or supports additional features.
| Category | Purpose | Required |
|---|---|---|
| 🔒 Essential | Authentication, session management, fraud prevention, security | Yes |
| ⚙️ Functional | Language preferences, regional settings, UI customisation | No |
| 📊 Analytics | Site performance measurement, traffic monitoring, error reporting | No |
| 🎯 Personalisation | Game recommendations, content relevance, account-level preferences | No |
| 🛡️ Security | Duplicate account detection, login anomaly monitoring, AML signals | Yes |
Essential Cookies
Essential cookies are necessary for the website to function. They enable secure login, maintain your authenticated session during gameplay and support fraud screening and duplicate account detection. These cookies cannot be disabled without preventing access to core site features. Because they are strictly necessary for service delivery, they do not require your consent under standard cookie frameworks.
Functional and Optional Cookies
Functional cookies store preferences such as your selected language or interface settings. Analytics cookies collect aggregated data about how users navigate the site, which helps identify performance issues and improve the user experience. Personalisation cookies may influence content display, such as which game categories appear first in the lobby. These categories are optional and can be managed through your browser or consent settings where applicable.
How Cookies Are Used
Cookies support specific operations across the Casiny website, from account security to interface personalisation. This section explains how cookie data is applied in practical terms.
Authentication and Session Security
When you log in, a session cookie is created to keep you authenticated while you navigate the site. This cookie verifies your identity on each page request, preventing unauthorised access to your account. If your session expires or you log out, the session cookie is cleared. Security cookies also monitor for unusual login patterns, flagging activity that may indicate access attempts from unrecognised devices or locations.
These mechanisms are directly connected to the platform’s KYC and AML compliance obligations. Device data and IP information collected through cookies may be cross-referenced with account records during identity verification, first-withdrawal checks or high-value transaction reviews.
Preferences and Site Performance
Functional cookies preserve your language selection, regional display settings and certain UI preferences between visits. This reduces repetitive input and keeps the experience consistent. Analytics data collected through non-essential cookies is used to understand traffic sources, identify pages with high exit rates and improve technical reliability. This data is processed in aggregated form and is not used to identify individual users directly.
User Choices and Consent
You have the right to control how cookies are stored on your device. This control can be exercised through your browser settings, and in some cases through consent mechanisms presented on the website. Understanding the consequences of disabling certain cookies is important before making changes.
Managing Cookie Preferences
Most modern browsers allow you to block or delete cookies through their privacy or security settings. You can choose to block all cookies, block third-party cookies only or delete existing cookies stored on your device. Adjusting these settings will affect how the website behaves during your visit.
The following table outlines the effect of disabling each cookie category:
| Action | Effect on Website |
|---|---|
| 🚫 Block essential cookies | Login and account access will not function correctly |
| 🔕 Block functional cookies | Language and preferences will reset on each visit |
| 📉 Block analytics cookies | No impact on user experience; site performance data is not recorded |
| 🎮 Block personalisation cookies | Generic content display; game recommendations may not apply |
| 🧹 Delete all cookies | Session ends; all stored preferences are cleared |
Consequences of Disabling Essential Cookies
Disabling or deleting essential cookies will prevent the website from maintaining your login session. You will not be able to access your account, complete deposits or withdrawals, or use the game lobby while essential cookies are blocked. This is a technical requirement of the service, not a policy restriction. Optional cookies can be disabled without affecting core site access.
Browser Settings and Instructions
Each major browser provides built-in tools for managing cookies. The steps below apply to the most commonly used browsers among Australian users. Following these instructions allows you to control cookie storage without requiring third-party tools.
Chrome and Firefox
In Google Chrome, open the menu, select Settings, go to Privacy and security, then Cookies and other site data. From there you can block third-party cookies, clear existing cookies or manage exceptions for specific sites. In Mozilla Firefox, go to Settings, select Privacy and Security, then Cookies and Site Data. Firefox also allows you to set cookie storage to expire at the end of each session.
Safari and Edge
On Safari for macOS or iOS, go to Preferences or Settings, select Privacy, then manage cookie blocking under Website tracking. Safari blocks cross-site tracking cookies by default. In Microsoft Edge, open Settings, select Cookies and site permissions, then Cookies and site data. Edge allows granular control including blocking specific cookie types while permitting essential ones. For other browsers such as Opera or Brave, refer to the browser’s official support documentation for equivalent steps.
For a more complete list of browser-specific instructions, you may also refer to the browser vendor’s help centre or the website allaboutcookies.org, which provides up-to-date guidance for managing cookies across platforms.
Data Sharing and Third-Party Storage
Some cookies used on the Casiny website are set by third-party services, including analytics providers and game software suppliers. Understanding which third parties may access cookie data helps you assess the full scope of data processing associated with your visit.
Third-Party Cookie Use
Third-party cookies may be placed by analytics platforms, game providers such as Pragmatic Play and Evolution, and payment processors when their services are embedded within the website. These third parties operate under their own privacy and data retention policies, which are separate from this Cookie Policy. Casiny does not control the cookie practices of third-party providers, but only integrates services that are considered necessary for operating the platform.
Data Retention for Cookie Records
Session cookies are deleted automatically when you close your browser. Persistent cookies are retained for the duration specified in each cookie, typically between 30 days and 12 months. Analytics data derived from cookies may be retained in aggregated form for up to 24 months for performance and compliance reporting purposes. Upon account closure, associated cookie records tied to your account are subject to the data retention schedule outlined in the Privacy Policy.
- 🪙 Session cookies: deleted on browser close
- 📅 Persistent cookies: 30 days to 12 months depending on purpose
- 📋 Analytics records: up to 24 months in aggregated form
- 🔐 Security and AML cookie records: retained per regulatory requirements
- 🗂️ Account-linked data: subject to Privacy Policy retention schedule
Your Rights Over Cookie Data
Where cookie data constitutes personal data, you may have rights over how it is processed. These rights are detailed in the Casiny Privacy Policy and apply where data protection regulations relevant to your location are engaged.
Access, Correction and Deletion
You may request access to personal data collected through cookies by contacting the support team. Where data is inaccurate or no longer necessary, you may request correction or deletion, subject to any legal or regulatory retention obligations. Requests related to data collected for AML, fraud prevention or licence compliance may be subject to processing delays while those obligations are assessed.
The following rights may apply in connection with cookie-related personal data:
- 🧾 Right to access data held about you
- ✏️ Right to correct inaccurate personal data
- 🗑️ Right to request deletion where no legal basis for retention applies
- ⛔ Right to restrict processing in certain circumstances
- 📤 Right to data portability where technically feasible
Contact for Cookie Questions
If you have questions about how cookies are used on the Casiny website, how your data is processed or how to exercise your rights, you can reach the support team through the following channels.
Support Contact Details
Email inquiries can be sent to support@casiny.com. Email responses are generally provided within 24 hours on business days. Live chat support is available 24 hours a day, 7 days a week, through the website’s live chat function. For written requests regarding data access, deletion or restriction, email is the recommended contact method, as it creates a documented record of your request and the response provided.
You may also submit a query through the contact form available in the Help Centre section of the website. Requests of a legal nature, including those relating to data subject rights or regulatory compliance, should clearly state the nature of the request and include sufficient identifying information to allow the team to locate and verify the relevant account.